FAQ Vip District

Manage my data

How can I change my data?
You can change your details in your "Profile" in the"My Data" section of your portal.
Can I change my password?
You can change your password in your "Profile" in the "My Data" section of your portal.

Communications

How can I unsubscribe from the portal's communication service?
Open one of the last communications you received, and you will see at the bottom: "You received this communication because you registered to our subscription service. Are you no longer interested? Access this link." Click on the link and you will be able to unsubscribe. Remember that you can unsubscribe from "Profile" in the "My data" section of your portal.
Why have I stopped receiving the portal's emails?
Due to the processing that certain email servers perform, sometimes valid messages are treated as junk mail (email or spam). We advise you that if you stop receiving communications from the portal you should check if they are in your junk email or spam folder and add the sender to the list of authorized email and you will continue to receive all our news.